Contact

Questions, bug reports, or feedback - we read every message

Have a question about AVIF Tools, found a bug, or want to suggest a feature? Use the contact details below and we will reply as soon as we can.

General support

Questions about conversions, features, or the service in general.

support@aviftools.net

Abuse reports

Report illegal, harmful, or potentially infringing content uploaded to AVIF Tools.

abuse@aviftools.net

Original uploaded images are deleted immediately after conversion. Converted files are automatically deleted after 1 hour. Please include the relevant filename or session information and report concerns as soon as possible.

Support hours

Monday to Thursday: 08:30 - 16:30

Friday: 07:30 - 13:00

Times are based on local time in Spain.

Languages

We reply in English, Spanish and Catalan.

We will only use your email address to reply to your message. See our Privacy Policy for details. For common questions, the FAQ may already have the answer.